Happy Workplace
To provide comprehensive care for employees, CSC Clinic takes care of labor health protection matters on-site, offering all-inclusive services such as health management, occupational disease prevention, and health promotion. Our primary responsibilities include providing first aid, conducting health examinations, organizing health management and promotion activities, and delivering medical and health services to employees.
In addition to health examinations and the analysis and classification of examination results, our Occupational Medicine doctors carry out carry out on-site occupational suitability assessments. These assessments include evaluating the fitness of injured or sick workers and making recommendations for job reassignment or adjustments.
CSC Clinic has developed an online health management system that is integrated with the Safety and Health Management System. This system allows employees to schedule appointments with the professional team and receive notifications regarding health check-up appointments. It also sends reminders to employees regarding abnormal results. Additionally, with the support of the internal occupational safety database, the health management online system monitors employees in special working environments who require specific health check-ups. It also regularly tracks the health of employees working in high-risk work environments. Since 2018, we have installed 60 Automatic External Defibrillators (AEDs) in each plants, and the total number of AEDs available until 2022 is 69. We have provided AED operation education and training to first-aid personnel to strengthen CSC's emergency response network.
Medical Services
CSC Clinic employs professional medical and nursing teams from KMUH, KMSH, and Kaohsiung Armed Forces General Hospital to provide primary diagnosis/treatment, chronic disease prevention, and basic medical services. The number of medical visits in 2022 was 30,234. Having a close relationship with local hospitals, the clinic provides referral service for patients.
The employee clinic health management website provides online health consultation services. The clinic director responds to questions from employees. Employees can also call the clinic director or other resident physician for further consultation. As of December 31, 2022, the website of the health management center had been visited 574 thousand times. A shortcut to access the clinic was also added in the internal mobile phone app, allowing employees to check their health examination reports over the years or make appointments for the clinic at any time.
Physical check-ups
In order to take care of the employees, CSC has set up an employee clinic in the workplace so that they can be examined without the fatigue and risks of traveling. It also provides health examination services that are better than those stated in the legal items and frequency. In addition to lung cancer, liver cancer, colorectal cancer, etc., which are common among Taiwanese, CSC has also added chest X-rays, abdominal ultrasound scans, and quantitative immunoassay fecal occult blood tests for early detection and treatment of disease. Subsequently, health managers will implement health management measures based on the health examination results and provide consultation for diagnosis, treatment, and referral services. A total of 7,580 employees underwent health examinations in 2022. Personnel in special workplaces also underwent special health examinations as planned, with test items including high temperature, noise, lead, dust, and organic and special chemicals. In 2022, a total of 3,676 special health examinations were carried out for personnel working in special workplaces. According to the inspection results, a total of seven people, working with noise, were included in the fourth-level health management. Meetings were held to improve the situation, and measures were taken as well. Based on the annual health examination results, the clinicians caution employees to keep track of and improve abnormal items every year, and experts are hired to conduct research on employee health examinations and the measurement data of the work environment to understand hazard factors and propose preventive education and training plans.
▲ COVID-19 vaccinations at the CSC Auditorium
▲ Employee physical fitness assessments
Health Management Plans
The health management center of the clinic has conducted a number of activities and health promotion projects, including lectures, for CSC employees. A total of 6,587 persons/times participated in such activities in 2022. It also carried out key management for employees with high body fat and cholesterol to promote their awareness of health management. In 2022, the weight loss program was canceled due to the prevention considerations of the COVID-19 pandemic. The development of the pandemic was continuously noted. In accordance with various government announcements, the latest pandemic prevention information was disseminated in real time on the EIP, CSC's internal website.
Participation of Health Promotion Activities
| Events | The numbers of participants | ||
|---|---|---|---|
| 2021 | 2022 | 2023 | |
| Fitness Tests | - | 315 | 477 |
| Health Lectures | 72 | 55 | 589 |
| Vaccinations (Flu + Covid19) | 716 | 3,782 | 419 |
| Weight Loss Programs | - | - | 256 |
| Cancer Screening for Female Employees | 621 | 613 | 623 |
| Oral Cancer Screening | 254 | - | 525 |
| The InBody Body Composition Analysis | - | 672 | 701 |
| Others (Nutrition counseling, sports coaching, advanced health check-ups) | 1,442 | 1,150 | 1,525 |
| Total | 3,105 | 6,587 | 4,590 |
Psychological Counseling
CSC arranged for professional counselors from the Teacher Chang Foundation to provide counseling sessions in its plants; moreover, distance consultation during the pandemic was offered on a trial basis. Information on "Combating the COVID-19 Mental Health Crisis among the Public" was published, and two psychological adjustment lectures on "Family Relationship Management" and "Interpersonal Communication in the Workplace" were organized to help employees relieve their psychological stress.
