Happy Workplace

Policy or Commitment

A sound labor system is intertwined with a nation's development. The management quality of occupational safety and health affects the safety and health of workers as well as the supply of labor; it is also one of the important factors for corporate sustainability. Therefore, countries around the world are increasingly stricter with occupational safety and health requirements. By working with all employees and contractors, CSC implements good occupational safety and health management in hopes of maintaining a safe work environment.

CSC is committed to :

  • Care for Life
    Respect life, carry out environmental protection, safety and health management, prevent occupational injury and illness, and promote employee health.
  • Risk Management
    Assess risks and environmental aspects for activities, products and services, conduct environment-related risk assessment as a key element of due diligence prior to mergers and acquisitions. Strengthen risk control and pollution prevention to eliminate potential hazard.
  • Training and Communication
    Educate employees with ESH concepts to help them understand the impacts of their work activities on the environment, establish a self-motivation culture, strengthen communication with employees, subsidiaries, contractors and other stakeholders to enhance awareness, roles and responsibility of ESH policy and impacts, and to build a harmonious relationship with communities.
  • Legal Compliance
    Reinforce the identification and execution of legal requirements and regulations, strengthen correction and prevention actions, and fully fulfill corporate social responsibility.
  • Continuous Improvement
    Set the goals of ESH, promote zero accident, green energy, energy conservation and carbon reduction, management of waste and pollution prevention. Enhance performances of ESH and circular economy to pursue sustainable operations.

Management Approach

The occupational safety and health management in CSC is mainly based on the occupational safety and health management system (ISO 45001 & CNS 45001). With the continuous improvement of the PDCA, the “Occupational Safety and Health Committee (OSH Committee)” also convenes meetings regularly to review the performance indicators of each unit, improve the working and environmental safety of colleagues, and promote health care.
There are two performance indicators for assessing occupational safety and health: One is an active indicator such as near miss incidents or proposal of safety and health; the other is a passive indicator such as accident experience, administrative sanction, and audit results. Apart from compliance with occupational safety regulations, CSC has increased the frequency of health check-ups with more tests added, and requested each employee to take the physical safety training. These measures, superior to the current legislation, can help increase employees' safety awareness and promote health caring.

Occupational Safety and Health Management System

For continual improvement on our management in occupation safety and health, CSC introduced the occupational safety and health management system (OSHMS) in 2000, and obtained certifications on OHSAS 18001 (2002) and TOSHMS (2008, TOSHMS is also known as CNS 15506). The scope of safety and health management system applies to all employees and workers in CSC. Contractors have to follow the CSC safety regulations as well. Each department shall take hazard identification and risk assessment first and carry out corrective actions according to the results. Furthermore, the effectiveness of the actions would be assessed through performance indicators. To comply with the new ISO 45001:2018/TOSHMS (CNS 45001:2018), CSC revised the current regulation and obtained the new certification from BSI in June 2020.

Occupational Safety & Health Committee

CSC President serves as the Chairman, and the Executive VP serves as the vice chairman in the committee. There are 15 representatives from CSC Labor Union, account for 34% of all committee members. The Committee holds bi-monthly meetings and disclosures OSH management performances at the shareholder annual report for public review.

Liability and Grievance Mechanism

Each factory and department convenes a meeting with Occupational Safety and Health Committee every month to communicate opinions and publicize company policies. If the relevant opinions are company-related, they can be raised during the quarterly communication session between the Industrial Safety & Hygiene Dept. and Safety & Health Planning Engineers.

Annual Goal for OHS

Year 2022 2023 2024
Type Control Limit Performance Control Limit Performance Control Limit Performance
Employee Disabling Frequency Rate (FR) ≦0.18 0.05 ≦0.18 0.1 ≦0.18 0.1
Number of Employee Disabling by Traffic Accidents in CommuteNote1 ≦9 13 ≦9 22 ≦9 30
Contractor Disabling Frequency Rate (FR) ≦0.3 0.20 ≦0.3 0.05 ≦0.3 0.37
Zero major occupation accident Zero Fatality Achieved Zero Fatality Achieved Zero Fatality Not AchievedNote2
  1. According to the announcement of the competent authority, there is no need to report employee commuting traffic accidents from August 2024. Therefore, from 2025, there will no longer be a control value for commuting accidents.
  2. Contractor fatal accidents on November 29, 113 and December 28, 113.

Action Plan

Safety Culture

The goal of occupational safety management is to instill safety awareness and knowledge into every employee and form a so-called “workplace safety culture”. Employees are inspired to improve the environment and equipment by Employee Suggestion Program and Creative Development Activities. Employees and contractors formulate the safety job procedures (SJP) after discussions and together ensure the compliance with the procedures. CSC offers “Non-disabling Reward.” If the company can reach 5 million man hours without disabling events, employees will be rewarded. The bonus raises as the non-disabling man hour accumulates. This encourages employees to value more about workplace safety. In 2023, the accumulated working hours without disabling injuries reached 25.34 million hours (2022.03-2023.06), breaking the previous record of 23.31 million hours. The labor union proposed an amendment to the reward rules to add a reward for record-breaking, so as to encourage employees' efforts in work safety.
CSC's safety culture is composed of the following three aspects, including policy, management and individuals.

Policy

Safety policy statement, organization management, and resources provision.

Management

Building the corporate system framework by with responsibility, control of safe practices, licenses and training, rewards and punishment, audits, improvement results, and promotion of safety concerns plans.

Individuals

Changing employee safety concept and improving personal safety culture with trainings, employee involvement, safety concerns, health caring, and interactive communication.

Training and Publicity

CSC utilizes a computerized Safety and Health Training Management System to oversee the individual training records of all employees, and actively promotes bottom-up Safety SOP Revision to let employees and contractors involved in the actual operations formulate the workplace safety procedures, in order to effectively control risks and reduce the probability of occupational accidents.
CSC set up the “Physical safety Training Classroom” for physical safety training in 2009. With scenarios simulating the on-site environment and equipment, employees can combine theory and practice by experiencing the simulation in person and understand the hazards in workplace. A total of 366 new employees received training in 2024, and arrangements will be made for employees to complete training. Apart from employees, CSC also helps subsidiaries, government agencies, and external organizations offer training or organize visits to raise awareness of labor safety and fulfill corporate social responsibility. CSC assisted subsidiaries in offering 35 courses with a total of 492 trainees in 2024. In addition, CSC's affiliated Vocational Training Center (Physical Safety Center) achieved a Silver Award in the biennial Talent Quality-management System (TTQS) assessment conducted by the Workforce Development Agency, Ministry of Labor in September 2022. This accomplishment underscores our commitment to regularly reviewing and continuously improving the quality of training.

Trainee Course 2022 2023 2024
Sessions Persons Sessions Persons Sessions Persons
Employees and Contractors On-the-job training for radiation protection staff, radiation staff and inspection staff for radioactive steel building materials 5 450 5 447 5 447
Transportation Safety Training 8 84 22 245 22 245
Basic training on safety management of explosion-proof electrical equipment 1 43 1 42 1 42
TS Certification Introduction and explosion-proof safety training -- -- -- -- -- --
Production safety basic training 1 42 -- -- -- --
Workplace Misconduct Prevention and Communication Skills Training -- -- 5 324 5 324
Respiratory Protection and Safety Harness Application Training -- -- 1 60 1 60
Education and training on the prevention of hazards in confined space operations -- -- -- -- 1 30
Briefing sessions on industrial safety and fire protection products -- -- -- -- 1 33
Employees Occupational safety somatosensory training 41 (3 types) 460 61 (3 types) 678 61 (3 types) 678
On-the-job training for safety and health certificates 61 (15 types) 2106 74 (11 types) 2,706 74 (11 types) 2,706
Fire safety training -- -- -- -- 6 192
Superintendent Fire Crew Training -- -- -- -- 4 127
Contractors Training for replacing contractor certificates 106 3,139 83 4,148 65 2,475
Physical safety training for replacing contractor certificates 0 0 1 6 -- --
Training for supervisors in contractor high-hazard operations 13 250 15 313 9 229
On-the-job training for third-party high-hazard operation supervision and management personnel -- -- 15 445 12 378
Fire supervisors for hot work -- -- -- -- 19 459
Motorcyclist defense driving somatosensory training -- -- -- -- 8 75
Abnormality Control and Prevention

Safety Observation and Audit

For early detection and correction of unsafe work behavior and improvement of work environment and equipment, site managers are asked to patrol work sites regularly. Employees, contractors, and the work environment are reviewed with reference to the 5-step procedure: Decide, Stop, Observe, Act, and Report” which are subject to timely encouragement and correction. If any employees or contractors are found to violate safety work procedures, engage in unsafe behaviors, or encounter unsafe conditions, immediate communication and correction will be conducted without compromising operational safety. In 2024, safety observation and audit of site by managers (including site inspection) totaled 82,137 times.

Near Misses

After a near miss occurs, the responsible department, personnel, or contractor should register the near miss at Near Miss Report Registration on the CSC EIP online system. After the approval of Second Echelon Supervisors, the case is referred to the Occupational Safety and Hygiene Dept. for confirmation, documentation, publication, or announcement on the EIP. In 2024, 1807 near misses were reported (including 689 falls, 286 collisions, 190 objects drop, 176 commuting-related, and 466 others). Potential hazards were reviewed and improved for prevention.

Prevention of Occupational Diseases

CSC has the responsibility and obligation to prevent occupational diseases derived from various operating procedures and to protect the employees against conditions that are risky to health and well-being. There are some health hazards such as high temperature, noise and dust are inevitable in the production process of traditional industries. Doctors in Occupational Medicine will pay a visit to the plant when abnormalities are found. Through training, personal protective equipment and inspection, the risk of exposure to health hazards is greatly reduced. There have been no cases of occupational diseases among employees in recent years.

Work Environment Inspection

In accordance with the "Regulations for Implementing Work Environment Monitoring", CSC implements work environment inspections regularly to evaluate whether or not triggers non-compliance with the regulation. Abnormalities will soon be corrected once identified to protect employees' health. In 2024, work environment inspection was completed on 3,192 testing points (including areas and personnel), all following the inspection plan. Subjects for inspection include noise, wet bulb globe temperature (WBGT) index, carbon dioxide, chemical substances, and dust. All inspection results met the requirements.

Implementation Results

While no employee fatal accident was reported in 2023, CSC recorded a number of work-related accidents among full-time employees, including 2 disabling injury, 2 minor injuries, and 4 medical incidents; contractor work-related incidents include 0 fatal accidents, 1 disabling injuries, 13 minor injuries, and 10 medical incidents in the same year. On the other hand, employee commuting accidents were also reported in 2023, including 23 minor injuries and 23 disabling injuries. Review and improvements for the accidents mentioned above have been completed. To persistently advancing OHS performance, CSC has taken further measures including physical safety training, in-plant manager inspections, workplace safety diagnosis, bottom-up workplace safety activities (for entry-level employees and/or union team leaders), near miss reporting management, 5S(V) self-management, self-protection, mutual protection, and mutual supervision.

Year Category Working Hours Fatality Disabling Minor injuries Medical treatment Fatality rate(I) LTIFR(II) Disabling Frequency Rate(III) TRIFR(IV)
2022 Employee 20,976,151 0 1 10 10 0 0.05 0.05 1.00
Contractor 19,519,409 0 4 9 12 0 0.20 0.20 1.28
Total 40,495,560 0 5 19 22 0 0.12 0.12 1.14
2023 Employee 20,623,939 0 2 2 4 0 0.10 0.10 0.39
Contractor 18,503,079 0 1 13 10 0 0.05 0.05 1.30
Total 39,127,018 0 3 15 14 0 0.08 0.08 0.82
2024 Employee 20,527,975 0 2 7 10 0 0.10 0.10 0.93
Contractor 19,090,828 2 5 7 11 0.10 0.26 0.37 1.31
Total 39,618,803 2 7 14 21 0.10 0.36 0.47 2.24
  • Fatality rate means the number of deaths per million working hours, the formula: Number of deaths caused by occupational injuries x 1,000,000 ÷ Total hours worked.
  • Using lost time injury frequency rate (LTIFR) to represent serious occupation injury rate. The LTIFR is the number of lost time injuries (disabling injuries) per million hours worked, calculated using the formula: Number of lost time injuries (disabling injuries) x 1,000,000 ÷ Total hours worked.
  • Disabling Frequency Rate (F.R.) means the number of disabling (include deaths) per million working hour, the formula: Number of disabling caused by occupational injuries x 1,000,000 ÷ Total hours worked.
  • Total Recordable Injury Frequency Rate, TRIFR means the number of total recordable injury (include deaths, disabling, minor injuries and medical treatments) per million working hour, the formula: Number of total recordable injury x 1,000,000 ÷ Total hours worked.
  • 5S refers to the initials of the five Japnese words, Sorting (Seiri), Systematize (Seiton), Cleaning (Seiketsu), Sweeping (Seisō), and Educating (Shitsuke).

Occupational Accident statistics

Total Disabling (excluding fatality)
Minor Injuries
Year Category Falling Pinch Rolling Scald Cut & Bruise Collision In-plant Traffic Accidents Objects Drop Others
2024 Employee 0 0 0 0 1 1 0 0 0
Contractor 1 2 0 1 0 0 1 0 0
Year Category Falling Pinch Rolling Cut
&
Bruise		 Improper
action		 Scald Collision In-plant
Traffic
Accidents		 Objects
Drop		 Others
2024 Employee 0 1 0 1 0 1 4 0 0 0
Contractor 1 2 0 3 0 0 0 1 0 0
Medical treatment
Year Category Falling Pinch Rolling Electric
shock		 Cut
&
Bruise		 Improper
action		 Scald Collision In-plant
Traffic
Accidents		 Objects
Drop		 Inhalation Others
2024 Employee 1 2 0 0 2 0 1 0 5 0 0 1
Contractor 1 1 0 0 2 0 1 0 5 0 0 1
Legal Compliance

In the occupational safety and health management system, companies are required to commit to regulatory compliance and identify relevant laws and regulations. CSC sends information about safety and health regulations to each dedicated unit using the legal compliance system, with the intention of identifying relevant laws and regulations to determine the regulations and places for which compliance is needed and prepare in advance. The Labor Inspection Office conducted a total of 22 on-site inspections in 2024, and the routine inspections found not deficiencies. There were two suggestions for the Company's workplace misconduct handling process and required training for employees. CSC subsequently completed improvements according to the suggestions.

2022 2023 2024
Issuer KLSIO None KLSIO
Count/Fine (TWD) 3/360,000I None 1/100,000II
  1. In 2022, CSC received a number of fines totaling 360,000TWD from the Labor Standards Inspection Office of Kaohsiung City Government.
  2. In 2024, CSC received a number of fines totaling 100,000TWD from the Labor Standards Inspection Office of Kaohsiung City Government.
Emergency Drills

To improve emergency response and to prevent personnel injury, property loss, and environmental impact, each plant organizes emergency drills designed for their specific needs. In 2024, 6 emergency drills were held CSC corporate-wide.

Description of Emergency Drill Date
Coal chemical process coke oven gas tank leakage emergency response plan 03/22
Emergency response plan in the event of failure of Sinosteel utilities 08/02
Emergency response plan for converter gas leakage in steelmaking process(I) 10/30
Emergency response plan for converter gas leakage in steelmaking process(II) 11/01
Emergency response plan for leakage in liquid ammonia storage tank in sintering process 12/13
Emergency response plan for toxic gas leakage from blast furnaces 12/19

To improve contractor management of the CSC Group, CSC's Safety and Health Department selected 13 factories and 17 subsidiaries of the CSC Group to implement the inspection guidance project in accordance with Articles 26 and 27 of the Occupational Safety and Health Act.
The project is implemented in six stages, including preliminary planning to diagnose the current status of contractor management. Each unit conducts a self-inspection, review, makes improvements and adjustments, and an on-site visit is made to provide guidance and understand the actual implementation by the affiliate. Examples of improvements completed by each unit are used as a template to inspect the compliance of other construction projects, and effective methods for improving contractor management are implemented.