Integrity Management

Corporate Culture

CSC's corporate values, namely, teamwork, entrepreneurial approaches, down-to-earthness, and pursuit of innovation, were the cornerstones of its smooth operations in the past. With the wave of retirement, a large number of employees have left, and the new recruits from Generation Z have joined the workforce, promoting the alternation of generations. In terms of smart production, development of green energy industries, and becoming a premium steel mill, it is hoped that cultural contents that keep abreast of the times can be added, giving a new interpretation of CSC's corporate values, allowing all employees to have a new and profound understanding of the four corporate values. Professional consultants were engaged to sort out the corporate culture by conducting interviews with the management team, which generated 12 cultural elements of CSC's four major corporate values, such as mission, passion, respect, integrity, resilience, sustainability, stability, pragmatism, responsibility, agility, making breakthroughs, sharing, and specific actions consistent with various cultural elements.

By promoting the project of "Inheriting and Improving the Corporate Culture", CSC facing a generational transition, can retain its high-quality corporate culture while adding cultural elements that are in line with the trends of the times helping employees rediscover the distinguished DNA unique to CSC. On the basis of the corporate culture with consensus, common values can be established. The senior, middle-aged, and young generations of employees respect each other, advance together, and are proud of their identity as CSC employees.

Specific behavior that is in accordance with the CSC corporate culture can be described in a concrete manner to be passed on more easily and implemented in daily interactions at work. The promotion and implementation of the CSC corporate culture can be divided into the following three stages.

Business Integrity

CSC expects all employees to act lawfully and ethically in accordance with the regulations related to code of conducts, such as “Ethical Corporate Management Best Practice Principles for CSC", "Procedures for Ethical Management and Guidelines for Conduct" and "Letter of Declaration and Undertaking with regard to Employees’ Code of Conduct". Therefore, in annual training workshops for new employees, CSC arranges for a series of lectures on company rules and regulations, corporate culture, information security, and intellectual property. The company also raises awareness of the importance of integrity among employees by providing information on various topics, such as “part-time jobs,” “accepting improper benefits,” “use of information,” and “trade secrets.” Employees are also required to comply with laws and regulations as well as the company’s rules and regulations. CSC incorporates employees’ compliance with the code of conduct as a performance criterion in the performance evaluation process and link it to compensation. Violation to the abovementioned regulations may result in disciplinary actions, including, but not limited to, termination of employment, written warning or adverse pay treatment. In 2023, CSC arranged 12 training sessions for new recruits, and 365 trainees were trained.

Step 01 The Review of the CSC Corporate Culture

After DDI consultants had conducted individual interviews with the management team and focus group discussions with department vice presidents, a confirmation workshop on the corporate culture was held to solidify consensus among the members of the top management team regarding the fostering of the CSC corporate culture; furthermore, the four core values were reviewed to identify key areas for reinforcement and leading to the definition and implementation of 12 critical cultural elements.

Step 02Systematic Integration of Corporate Culture

Various definitions and "key behaviors and scoring standards" generated from the elements of the corporate culture have been included as an item in the external recruitment interviews to identify new employees who align with CSC's values. The "key behavior and scoring standards" have been incorporated into the evaluation items for new recruits to ensure that their performance meets CSC's expectation.

Step 03 Consensus Camps on the Corporate Culture

The rationale to hold consensus camps for the executives at all levels at CSC is to enable them to have a deep understanding of the definitions and behavior regarding CSC's corporate culture so that they can effectively identify whether the employees have demonstrated behavior that conforms to CSC's corporate values, provide appropriate performance appraisals, and help them internalize the corporate culture at work to establish shared values for all.

  • The five-day training for a total of 20 seed lecturers at the Cultural Consensus Camp was conducted. All of them successfully completed the training, obtained the appraisals of their trial teaching, and became certified internal instructors.
  • In 2023, external professional consultants were engaged to conduct two sessions of the Cultural Consensus Camps for High-ranking Executives with the participation of a total of 68 first-echelon executives and assistant vice presidents.
  • Starting from 2023, internal corporate culture seed instructors have been scheduled to conduct the "Cultural Consensus Camp" in multiple sessions, progressively extending from second-level supervisors down to frontline supervisors. By 2025, the program has expanded to include frontline supervisors (team leaders), with a total of 58 sessions conducted. Subsequently, the executives internalized what they had acquired at the Cultural Consensus Camps regarding CSC's corporate values and applied their learning in their jobs and in guiding their subordinates, which affected the corporate culture at CSC and established shared values for all.
  • In 2025, the company's internal system established the "Corporate Culture Feedback Platform", enabling employees to share “corporate culture stories” (in text or video) from various departments through the platform, continuously promoting positive energy and cultural circulation within the company.