Under the Corporate Governance and Sustainability Committee, CSC has established an Employee Care and Social Engagement Execution Team. Its purpose is to ensure the execution and implementation of relevant human rights management policies. In accordance with the spirit of continuous improvement in management systems, the execution team regularly reports its performance to the Corporate Governance and Sustainability Committee and the Board of Directors.
CSC adheres to the regulations of the respective locations of its global operations, supports and complies with the principles and values set forth in international human rights conventions such as the UN Universal Declaration of Human Rights, the United Nations Global Compact(UNGC), and the ILO Declaration on Fundamental Principles and Rights at Work. CSC’s human rights policy applies to all levels of our organization, and we require investee companies, suppliers, contractors, and business partners (such as customers) to follow values and basic principles of this policy, working together to continuously enhance and improve the management of human rights-related issues.
Human Rights Policies and Due DiligenceCSC announced its human rights policies on its website in 2018; they are applicable to all units at all levels. In 2023, the principles of relevant issues of emphasis were further reaffirmed and signed by the President, reflecting the importance of CSC's emphasis on human rights issues. The management of human rights issues will be continuously enhanced and improved. Topics of particular emphasis are listed as follows:
CSC's human rights due diligence is an on-going process that is carried out on a yearly or regular basis. By means of the human rights due diligence survey, we guarantee that there are no human rights infringements within the company or with respect to affected groups. The findings of the 2024 human rights due diligence investigation are presented in the table below, preventive and mitigating actions based on the investigation results were proposed to minimize the occurrences of human rights risks.
Human Rights Issues | Groups at risk of human rights issues | Preventive and mitigation plans | Investigation results in 2024 and remediation actions | Number of sites with mitigation plans in 2024 |
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Elimination of discrimination to ensure equal job opportunities | Employees | Interview training has been provided to interviewers, and the prohibition of discrimination and the relevant laws and regulations of the Employment Service Act have been emphasized. |
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7 site |
Prohibition of child labor | Identification information of applicants is checked during the registration stage and will be rechecked during the interview, and when they report for duty. |
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Prohibition of forced labor |
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Freedom of association and the right to collective bargaining |
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In the event of internal or external complaints or government penalties, the company will suspend any interventions that may affect employees' freedom of association and collective bargaining. Discussions will be held with the CSC Labor Union to ensure that collective bargaining between employees and management can proceed on the basis of equality and mutual respect. | ||
Provide a safe and healthy work environment | Implement routine inspections, training, health management, and risk assessments, along with establishing reporting mechanisms and emergency drills to reduce occupational hazards and health risks, ensuring employees’ safety and well-being. |
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Violation of labor conditions | Third-party Employees | CSC verifies the labor conditions every July to confirm through document review that the minimum basic salary and payment in lieu of annual leave, labor insurance, health insurance, and overtime hours given by contractor employers are in compliance with the Labor Standards Act and the regulations put forth by CSC. |
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16 on-site contractors |
Air pollution control | Local Communities | The CSC Environmental Monitoring Center oversees six air quality monitoring stations and has two digital boards that display real-time air quality data for the public. For stationary emission sources, 32 continuous emission monitoring systems (CEMS) serve to monitor traditional pollutants emission intensity and quantity. | If a complaint is raised by a neighboring community, the company will promptly report the pollution incident to the local environmental protection authorities, government, and relevant regulatory agencies to ensure compliant handling. | 1 site |
CSC has proactively conducted an assessment of potential human rights issues.
Category | Assessment Ratio | Risk Identification Ratio | Mitigation actions Ratio |
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Own operations (as a % of FTEs) | 100% | 100% | 100% |
Contractors and Tier I suppliers | 100% | 100% | 100% |
Since CSC regards employees as an important asset, it provides them with a friendly work environment, implements human rights protection, strictly abides by domestic and foreign labor and human rights criteria, and treats all employees fairly and with respect. In addition to having established working conditions and regulations in accordance with government labor laws and regulations as well as having provided equal employment opportunities to all job seekers in accordance with the Employment Service Act, CSC has also established other relevant regulations, such as the establishment of a "Reward and Punishment Review Committee" to review major rewards and punishments of the employees. Furthermore, CSC instituted the "Regulations for Prevention Measures, Complaints, Correction and Punishment of Sexual Harassment at the Workplace and in General" and made amendments to these regulations on September 17, 2021 in accordance with the Regulations for Prevention Measures, Complaints, Correction and Punishment of Sexual Harassment promulgated by the Social Affairs Bureau of Kaohsiung City Government. The amendments made by CSC comprised the introduction of an investigation team and an external expert mechanism aimed at upholding fairness and justice. On top of that, sexual harassment prevention announcements have been carried out via electronic documents sent to all employees. Each department at CSC has also been required to put up written statements and stickers in appropriate places at the department regarding the prohibition and prevention of sexual harassment so as to prohibit any sexual harassment incidents.
With a view to safeguarding the rights of employees, CSC has set up grievance channels where employees can voice their complaints or if those complaints aren't reasonably taken care of through the administrative channels when their rights are violated or mismanaged.
In addition, meetings for communication are held in each department every two to three months, and labor union representatives are invited to attend the meetings. The matters discussed at the meetings will be followed up. Training on human rights is conducted for all new recruits during the new employee training, and all senior employees have also been trained as well. As for employees opinion express channel, please refer to https://www.csc.com.tw/csc_e/esg/soc/soc1_lr.html
2024 | Hours of related training | Communication and meetings for dissemination |
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Hours | 6,035 | 10,486 |
Person-times | 1,491 | -- |