Recruitment and Retention

Human resources are the foundation of business operations. CSC creates a happy workplace, ensures a safe working environment, and protects employee rights with a sound system to attract and retain talents. The employees are allowed to give full scope to their talents in the right positions to keep the competitiveness of the company. CSC strictly follows the Labor Standards Act and never hires underage employees. To ensure the basic human rights of employment equality, employees are hired only based on expertise and experience. Discrimination based on ethnic origin, thought, religion, political affiliation, place of origin, place of birth, gender, sexual orientation, marital status, appearance, disability, or past labor union membership is prohibited.

The management approach to talent recruitment and retention is mainly for the purpose of meeting the approved manpower requirements on time, on budget, and on spec. The operating strategy is reviewed on a quarterly basis. At present, in addition to public recruitment, there are also several channels for professionals such as expert recruitment (PhDs or legal counsels), recruitment from foreign trade associations (business students), and recruitment from funded master's programs of industry-academia collaboration (engineering students). Same as professionals, entry-level employees are not only sought from public recruitment, but also from the special recruitment scheme for indigenous people. The current important goals and objectives are: Full usage, the right person in the right place, in-service training, further research and diversified development.

By the end of 2022, the CSC workforce consisted of 17,434 people, of whom 9,668 were regular employees (9,324 males and 344 females), 7,721 were contractors (6,333 males and 1,388 females; mainly maintenance and operations contractors), and 45 were dispatched workers (2 males and 43 females, mainly for paperwork and general affairs). The contractors account for a large proportion of the CSC workforce mainly because CSC's industrial structure has many short-term outsourcing projects.

The average age of employees was 42.6 and the average tenure was 14.81 years. All of the regular employees are from Taiwan, no foreign employees were hired. CSC is an integrated steel plant. There are more male employees than female employees due to the industrial characteristic, resulting in an unbalanced gender ratio. However, CSC remains steadfast in building a diverse workplace. The female employee ratio rises every year. In the department other than production functions, such as administration, finance, and planning, there are a total of 370 employees, with female employees reaching 108 people, accounting for 29%.
For more details [Contractor Management]

 

Event
Category
2020
2021
2022
Employees Ratio (%) Employees Ratio (%) Employees Ratio (%)
Total
9,961
100%
9,794
100%
9,668
100%
Gender
Male
9,620
96.58%
9,452
96.51%
9,324
96.44%
Female
341
3.42%
342
3.49%
344
3.54%
Region
Kaohsiung
9,815
98.53%
9,682
98.86%
9,559
98.87%
Taipei
15
0.15%
16
0.16%
14
0.15%
New Taipei
57
0.57%
40
0.41%
39
0.4%
Hualien
16
0.16%
16
0.16%
15
0.16%
Overseas
58
0.58%
40
0.41%
41
0.42%
Age
18-29
1,330
13.36%
1,421
14.51%
1,472
15.22%
30-39
3,054
30.66%
2,963
30.25%
2,956
30.58%
40-49
2,158
21.66%
2,475
25.27%
2,777
28.72%
50-59
1,626
16.32%
1,360
13.89%
1,071
11.08%
≧60
1,793
18.00%
1,575
16.08%
1,392
14.40%
Education
Doctorate
184
1.85%
191
1.95%
191
1.97%
Master
1,948
19.56%
1,939
19.8%
1,977
20.45%
Bachelor
4,151
41.67%
4,435
45.28%
4,749
49.12%
Junior college
920
9.24%
875
8.93%
811
8.39%
Below Senior high
2,758
27.68%
2,354
24.04%
1,940
20.07%

Note: All the employees at CSC are permanent (full-time) employees. Hence, there are no temporary, non-guaranteed hours or part-time employees at the company. The numbers are calculated based on the figures available on December 31 of the current year.

 

Item
Category
Contractors
Dispatched workers
2020 2021 2022 2020 2021 2022
Total number of non-employees
8,248
8,238
7,721
36
37
45
Gender
Male
7,479
6,781
6,333
2
2
2
Female
769
1,457
1,388
34
35
43
Contractual relationship with CSC
Indirectly employed via contractors
Dispatched via dispatch work agencies
Type of work
In-plant projects or labor work
Administrative affairs

Note:The numbers are calculated based on the figures available on December 31 of the current year.

 

The total number of new employees in 2022 was 527, mainly in the 20 to 30-year-old age group from the southern region of Taiwan, which helped increase local youth employment opportunities. From 2011 on, an average of 576 people have been employed each year, and the new hire turnover rate was 2.66% in 2022.
CSC holds a recruitment process, and makes public the categories of job vacancies, the number of expected hires in each category, exam subjects, and job descriptions. Applicants are asked to take the written test on common and professional subjects. Based on the test results, at least twice the number of vacancies are selected for interviews. The final decisions are made based on the written test and interview results. The acceptance rate is about 8.3%.

New Hires Distribution in 2020-2022

Year
2020
2021
2022
New Hires Distribution
Employees
Ratio (%)
Employees
Ratio (%)
Employees
Ratio (%)
Total
406
4.08%
487
4.97%
527
5.45%
Gender
Male
392
3.94%
469
4.79%
512
5.30%
Female
14
0.14%
18
0.18%
15
0.15%
Region
Northern
13
0.13%
22
0.22%
16
0.16%
Central
22
0.22%
30
0.31%
22
0.23%
Southern
370
3.71%
432
4.41%
488
5.05%
Eastern
1
0.01%
2
0.02%
1
0.01%
Others
0
0%
1
0.01%
0
0.00%
Age
18-29
244
2.45%
333
3.4%
298
3.08%
30-39
141
1.42%
135
1.38%
199
2.06%
≧ 40
21
0.21%
19
0.19%
30
0.31%

Note: General Employees Rate = number of new hires ÷ total regular employees x100%.