1. Policy
For preserving and protecting CSC’s reputation and properties, preventing fraud, stealing, occupying or other unethical and unintegrated behavior, CSC builds up reporting channels and processes to optimize corporate governance and ensure the legal right of prosecutors and relevant persons in accordance with the” Codes of Ethics for First Echelon Supervisors and Executives”, “Work Rules for Employees” and “Integrity and Ethics Directions for Employees of China Steel Corporation Group” etc.
2. Principles of Acceptance
(1) Informant reporting illegal matters should follow a proper way with specific evidence，and at least provide information such as informant’s name、information and describing specific evidence. It’s forbidden to intend somebody being punished for defaming, forging or framing-up.
(2) Dealing with appeal or impeachment case, unless otherwise stipulated by law, CSC should be under the law to adopt proper measures to prevent personal information and privacy of complainant and the relevant persons and strictly prohibits any form of damaging their rights and benefit.
3. Designated Receiving Unit
Audit Office is responsible for accepting complaints about improper handling of business, fraud, harm to the interests of CSC and violation of the rules or regulations of CSC.
4. Hotline
(1) TEL : 07-8021111 ext 2191 (Siaogang Dist);
TEL : 07-3371111 ext 22191 (Headquarter)
(2) Fax : 07-8010736
(3) P.O. Box: P.O. Box 47-13 Kaohsiung, Kaohsiung city 81299,Taiwan
(4) Email：IA00@mail.csc.com.tw
5. Procedures for the Receipt of Complaints
(1) PIC of Audit Office shall fill in the “Record of Cases Reported of Audit Office” after complaints received.
(2) After investigation and verification, such case will be properly handled by the relevant units and submitted for their supervisor in charge of approval.
(3) The relevant unit shall designate the PIC of the case or form a team to conduct an investigation. The results shall be approved by the vice president of the department and should be review by Audit Office.
(4) Audit Office should report directly to the Board of Directors with periodical updates on relevant matters.
(5) If the investigation involves directors or senior supervisors, it should be reported to the Audit Committee.
(6) The relevant information, such as the original data, written documents, recordings and other forms of information, including all the processes, investigation and reporting, are ensuring handled in a confidential manner by PIC and file for the future reference.
6. Audit Office would consider the results of the investigation and submit the petition to the superiors for rewarding or punishing of relevant persons in accordance with CSC’s regulations, and the identity of whistle-blower must be kept as absolute confidentiality.